Simple Checkout Processing Service Disruption

Incident Report for Authorize.net

Monitoring

Authorize.net has implemented backend changes to mitigate the issue affecting the Simple Checkout service.

We are continuing to monitor the Simple Checkout service for discrepancies and will provide updates until the issue has been resolved.

Impact: The issue has been mitigated and customers are now able to use the Simple Checkout service as expected

Reported Start Time: 03 August 2026, 21:14 GMT
Reported End Time: 20 August 2026 19:00 GMT

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC26672537

Posted Aug 20, 2026 - 19:01 UTC

Update

Authorize.net continues to investigate the cause and working urgently to resolve the issue.

For the time being, users are advised to enable Advanced Fraud Detection Suite filters to identify any suspicious transaction activity with a filter action of Do Not Authorize and Hold For Review.
(Enhanced AVS, Enhanced CCV, Daily Velocity, Hour Velocity, Amount).

Reported Start Time: 03 August 2026, 21:14 GMT

Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center

Incident #: INC26672537

Posted Aug 13, 2026 - 19:25 UTC

Investigating

Authorize.net is aware of an issue that is currently affecting Simple Checkout processing.

We are investigating the cause and working urgently to resolve the issue.

Impact:
Clients using Simple Checkout may see unexpected processing volumes.

Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As current status changes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center

Incident #: INC26672537

Posted Aug 11, 2026 - 23:09 UTC

This incident affects: Payment Services (Simple Checkout).