Merchant and Partner Interface Latency
Monitoring - A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.

Reported Start Time: 12 December 2025
Reported End Time: 23:30 GMT 12 December 2025

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC23269842
Dec 12, 2025 - 23:54 UTC
Update - We appreciate your patience as we continue to work urgently to resolve the issue.

Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing.

Reported Start Time: 12 December 2025

Next Update: As status changes or additional information is provided.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC23269842
Dec 12, 2025 - 22:35 UTC
Update - Authorize.net continues to investigate the issue currently affecting the performance for Merchant and/or Partner Interface.

We are working urgently to resolve the issue and appreciate your patience.

Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing.

Reported Start Time: 12 December 2025

Next Update: Within 60 minute

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC23269842
Dec 12, 2025 - 21:39 UTC
Investigating - Authorize.net is aware of an issue that is currently affecting the performance for Merchant and/or Partner Interface.

We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience latency for Merchant and/or Partner Interface. There is no impact to transaction processing.

Reported Start Time: 12 December 2025

Next Update: Within 60 minute

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:INC23269842
Dec 12, 2025 - 20:49 UTC

About This Site

This page provides real-time updates on service availability and operational status. To stay informed, you can subscribe to alerts via email or SMS by clicking the “Manage My Subscription” button at the top of the page.

For guidance on how to use the status page, please refer to our support article: Authorize.net status page

API Connection/Endpoints Operational
Accept Suite Operational
Advance Integration Method (AIM) Operational
Authorize.net API Operational
Boarding API Operational
OAuth Operational
Server Integration Method (SIM) Operational
Webhooks Operational
Corporate and Support Web Sites Operational
Corporate Site Operational
Developer Center Operational
Status Page Operational
Support Center Operational
Payment Gateway Processing Operational
AIB Merchant Services (AIBMS) Operational
American Express Direct Operational
Barclays Merchant Services Operational
Cardnet Operational
Chase Paymentech Solutions Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions Operational
Vantiv Operational
WestPac Operational
Payment Services Operational
Account Updater Operational
Batch/File Upload Operational
Card Present Processing Operational
Customer Information Manager Operational
Customer Invoicing Operational
Digital Payments Operational
Recurring Billing Operational
Simple Checkout Operational
Virtual Terminal Operational
Portals Operational
Access/Login - Merchant Interface/Portal Operational
Access/Login - Mobile Point of Sale (mPOS) Operational
Access/Login - Partner Interface/Portal Operational
Access/Login - Virtual Point of Sale (VPOS) Operational
Add/Manage Merchant - Partner Interface/Portal Operational
Reports - Merchant Interface/Portal Operational
Reports - Partner Interface/Portal Operational
Transaction Management/Search - Merchant Interface/Portal Operational
Risk Operational
Advance Fraud Detection Suite Operational
Sandbox/Testing Environment Operational
API Connection/Endpoints Operational
Payment Gateway Processing Operational
Payment Services Operational
Portals Operational
Risk Operational
Settlement/Batching Operational
Settlement/Batching Operational
AIB Merchant Services (AIBMS) Operational
American Express Direct Operational
Barclays Merchant Services Operational
Cardnet Operational
Chase Paymentech Solutions Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions Operational
Vantiv Operational
WestPac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 14, 2025

No incidents reported today.

Dec 13, 2025
Planned System Maintenance Production Notification – 12/12/2025
Completed - The scheduled maintenance has been completed.
Dec 13, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 03:30 UTC
Scheduled - We will be performing Production system maintenance on December 12th, 2025, beginning at 7:30 PM Pacific, lasting for approximately 30-60 minutes with intermittent service interruption.

Though services will be impacted, no service should be unavailable for the entirety of the update window.

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Dec 8, 20:27 UTC
Dec 12, 2025

Unresolved incident: Merchant and Partner Interface Latency.

Dec 11, 2025
Planned System Maintenance Production Notification – 12/10/2025
Completed - The scheduled maintenance has been completed.
Dec 11, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 03:30 UTC
Scheduled - We will be performing Production system maintenance on December 10th, 2025, beginning at 7:30 PM Pacific, lasting for approximately 30-60 minutes with intermittent service interruption.

Though services will be impacted, no service should be unavailable for the entirety of the update window.

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Dec 8, 20:12 UTC
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage